Important: By using the pk tk platform, you are considered to have accepted this Privacy Policy. We respect your privacy and are committed to protecting your information.
01 Introduction & Scope
Pk tk (website: pktk.wine) is an online Sports Betting and gaming platform. We believe every user's Privacy a fundamental right. This Privacy Policy describes what information pk tk collects, how it is used, and the steps we take to keep your data safe.
This Privacy Policy Applicable to our website, mobile app, and all digital services offered by pk tk. This policy takes effect when you create an account, place a bet, or use any of our services.
We promise: your personal data will never be sold or shared with third parties without your consent.
02 What Information We Collect
Pk tk collects only the minimum information necessary to provide its services. The types of data we collect are detailed below.
A. Information Provided Directly
- Identity Information: Full name, date of birth, and national ID number.
- Contact Information: Mobile number, email address, and residential address.
- Financial Information: Mobile banking number (bKash/Nagad/Rocket) and transaction history.
- Security Information: Username and encrypted password.
B. Automatically Collected Information
- Device Information: Device type, operating system, and browser type.
- Network Information: IP address, internet service provider, and approximate location.
- Usage Data: Page visits, click patterns, and session duration.
- Cookies & Tracking: Cookies, local storage, and similar technologies.
C. Verification Information (KYC)
To comply with regulatory requirements and prevent fraud, pk tk may request the following documents.
- Scanned copy of national ID or passport.
- Selfie or face verification photo.
- Proof of address (utility bill or bank statement).
Please Note: KYC documents are used solely for identity verification and are stored with the highest level of security.
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Contact | Account Creation & Communication | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Payment Information | Deposits & Withdrawals | Yes |
| KYC Documents | Identity Verification & Fraud Prevention | Yes for Withdrawals |
| Device & IP | Security & Fraud Detection | Automatic |
| Cookies | Experience Improvement & Analytics | Optional |
03 How We Use Your Information
Pk tk uses your data only for legitimate and necessary purposes. A full list of how we use your data is provided below.
Account Management
Your information is used to create, verify, and manage your account, including login security and identity confirmation.
Financial Transaction Processing
Financial information is required to manage deposits, withdrawals, and transaction history. Without it, payment services cannot be provided.
Service Improvement & Personalization
By analyzing your usage patterns, pk tk recommends games, offers, and content that are more relevant to you.
Fraud & Security
Unusual transactions and suspicious activity are detected to ensure the security of the platform.
Communications & Notifications
Your contact details are used to notify you of important updates, promotional offers, and policy changes.
Legal Obligations
Certain data must be retained to comply with regulatory directives and legal obligations.
04 Cookies & Tracking Technologies
Pk tk uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.
Types of cookies we use:
- Essential Cookies: Required to maintain login sessions and ensure security. The platform cannot function without them.
- Performance Cookies: To measure site speed and performance.
- Functional Cookies: To remember your preferences (language, theme).
- Analytics Cookies: To analyze user behavior and improve our services.
You can disable cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.
Please Note: Disabling essential cookies will log you out and may disrupt the payment process.
05 Information Sharing & Third Parties
Pk tk never sells your personal data. In limited cases, it may be shared with trusted parties.
Parties with whom information may be shared:
- Payment Processors: Mobile banking services such as bKash, Nagad, and Rocket — used solely to process transactions.
- KYC Verification Services: Authorized verification agencies used to confirm identity and age.
- IT Infrastructure Services: Cloud hosting and server service providers — for technical purposes only.
- Legal Authorities: When legally required by court order or government directive.
Pk tk has privacy agreements in place with all third parties listed above. They may only use your data for the specified purpose and are prohibited from using it for any other reason.
06 Data Protection Measures
Pk tk uses industry-leading technology to protect your data. Our security framework is multi-layered and continuously updated.
SSL/TLS Encryption
All data transfers are secured with 256-bit SSL encryption. It is impossible for anyone to intercept information between your browser and our servers.
Encrypted Database
Passwords and sensitive data are stored in hashed and encrypted form. No employee can view them directly.
Firewall & DDoS Protection
Advanced firewall and DDoS protection systems remain active at all times. Unauthorized access attempts are automatically blocked.
Staff Training
All pk tk staff receive regular training on privacy and data protection. Data access is restricted on a strict need-to-know basis.
Please note that no one can guarantee complete security on the internet. We encourage you to keep your password strong and never share it with anyone.
07 Your Rights & Controls
Pk tk's Privacy Policy you have complete rights over your data. You can submit any of the following requests at any time.
- Right to Access: Submit a request to see what information pk tk holds about you.
- Right to Rectification: You can request that incorrect or outdated information be updated or corrected.
- Right to Erasure: If you close your account, your data will be deleted, subject to any applicable legal obligations.
- Opt Out of Marketing: To stop promotional emails or SMS, unsubscribe via any message we send.
- Right to Data Portability: You can request a copy of your data at any time.
- Right to Restrict Processing: You may request that your data be restricted to specific purposes.
To exercise these rights support@pktk.wine-. pk tk will typically respond within 30 business days.
08 Children's & Minors' Privacy
Pk tk strictly prohibits account registration by anyone under the age of 18. We do not knowingly collect any information from minors.
- Age is verified at the time of registration, and users under 18 are not permitted to create an account.
- If we become aware that we have collected data from a minor, the account will be immediately closed and all associated data deleted.
- A note for parents: if your child has created a pk tk account, please contact us at support@pktk.wine.
09 Data Retention Period
Pk tk only retains your data for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction History | 7 Years | Financial Regulatory Guidelines |
| KYC Documents | 5 Years | AML Legal Requirements |
| Log Files | 12 Months | Security Analytics |
| Marketing Information | Until Opt-Out | User Consent |
| Cookie Data | 30 Days – 1 Year | By Cookie Type |
Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified in any way.
10 Privacy Policy Updates
Pk tk may, when necessary, share this Privacy Policy may update. When changes are made, we will follow the process outlined below.
- Updated policies will be published on the website, and the "Last Updated" date at the top of the page will be revised accordingly.
- For significant changes, you will be notified via your registered email or a platform notification.
- Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
We recommend visiting this page regularly to stay informed of any changes.
11 Contact Us
Contact us for any questions, complaints, or requests regarding our Privacy Policy.
Email: support@pktk.wine
Our team typically responds within 24–48 hours. For urgent privacy matters, include "Privacy Request" in the email subject line for a faster response.